Privacy Policy

Who we are

Our website address is:


This privacy statement sets out how Nuvens Consulting Limited complies with European Union data protection regulation requirements. Nuvens and its subsidiaries are committed to protecting your personal information and your right to privacy. In this privacy policy, we explain what information we collect, how we use it, and what rights you have in relation to it. This privacy policy applies to all information collected from our website and any related services, sales, marketing, or events.

Any changes to these policies will be posted on this website. This policy was last updated on January 9, 2020. You can also access this privacy statement via our homepage.

We have structured our website so that, in general, you can visit Nuvens on the web without identifying yourself or revealing any personal information. Once you choose to provide us with any information by which you can be identified, you can be assured that it will only be used in accordance with this privacy statement.

What we collect

Depending on whether you are a customer, supplier, or partner, the information we collect about you may vary according to how you interact with us. The majority of the information we hold is provided directly by you or your company when you use any of our services or details provided through our website.

Sometimes we may collect personal data obtained by trusted third parties or public databases that have the legal right to do so.

The information we may collect will include the following:

  • Personal info: First name, last name, Interests and demographics
  • Business info: Job title, company name, registered business address, postal/shipping address, billing address, company website, communications, fax number, purchase/order history, work email address, DDI and main telephone number
  • Financial info: Bank account details, credit history, transactional data and payment information
  • Other: Product experiences, contact preferences, dietary information, event attendee information (relating to events we put on yearly)

Some of our pages also use Cookies to access or store information. Specific information on how your information is stored with our cookies or how you can refuse certain cookies, is set out in our cookie policy.

How long do we keep your information?

We may retain your data for long-standing time periods for the purposes of fulfilling a service you requested, marketing, sales, accounting, or any other business requirement we collected it for. When we have no ongoing legitimate business need to process or hold your personal information, we will isolate it and either securely store it to prevent any future unwanted contact or completely erase it.

What do we do with the information we gather?

We collect your information in order to understand your needs and be able to provide you with a better service to meet the requirements of contractual agreements between us and other services you may request from us.

We may use the data collected for a variety of businepurposes,ses such as:

  • Internal record keeping
  • Improving our products and services offered
  • Following up with your interests, and current or previous purchases, either by e-mail, phone, fax or mail, as part of our customer care procedures
  • We may use the personal information you send us for our marketing purposes, if this is in accordance with your marketing preferences. Which you can opt-out of at any time.
  • We may contact you, either by e-mail, phone, fax or mail in order to offer you credit terms for the purchase of products or services from the site
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by e-mail, phone, fax, or mail.
  • We may also contact you to invite you to any current events we are hosting

Who we share the information with and your choices

When you use this site and/or our services and have not advised us to the contrary, you are agreeing that we may use your personal information for the purposes set out in this statement.

We may process, sell, distribute, or lease your personal information to third parties based on the following legal basis:

  • Consent: we may process your data if you have given us specific consent to use your personal information in a specific purpose
  • Legitimate interests: we may process your data when it is reasonably necessary to achieve our legitimate business interests
  • Performance of a contract: where we have entered into a contract with you, we may process your personal information to fulfil the terms of our contract
  • Legal obligations: we may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to public authorities to meet national security or law enforcement requirements
  • Vital interests: we may disclose your information where we believe it is necessary to investigate, prevent or act regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, and illegal activities
  • Subcontractor or vendor/partner: we may share your basic information with these parties in order to offer you certain products, services or promotions

We may release your personal information to our authorized direct marketing agents unless you tell us that you do not wish this to happen.
When you provide any information online, you should look for the boxes on the user details registration page. You can click to say that you do not want the information to be used by anyone for direct marketing purposes.

If you have not previously objected to us using your personal information for direct marketing purposes and have changed your mind, or If you would like to request for your data to be completely removed from our database as we have relied on consent to obtain your data, you are legally within your right to do so. You may send your request at any time by writing to or e-mailing us at:

  • Customer Services, Nuvens, 7 Bell Yard, London, WC2A 2JR, United Kingdom
  • Email:

What if you think we have incorrect information, or would like a copy of the information we hold about you?

You may request details of personal information that we hold about you under the Data Protection Act 1998. A small fee will be payable. This fee will not exceed £10. If you would like a copy of the information held on you please email or write to:

  • Customer Services, Nuvens, 7 Bell Yard, London, WC2A 2JR, United Kingdom
  • Email:

If you believe that any information we are holding on you is incorrect or incomplete, please write or e-mail us as soon as possible at the above address. We will correct any information which was found to be incorrect promptly.


We are committed to ensuring that your information is secure. In order to prevent unauthorized access, loss, or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online and offline. We use encryption when collecting or transferring sensitive data such as credit card information.

You should only access our services and transmit your data in a secure environment. We acknowledge that there is a growing responsibility to understand the existing and new threats to holding personal data, have put in place procedures to deal with any suspected data breach, and will notify you of any breach where we are legally required to do so. If you would like more information, please contact us at

Other Websites

Our website may contain links to enable you to easily visit other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such